The growth of small business is often diminutive by lacking experienced handling of the IT infrastructure. Growth oriented companies need a well-organized IT infrastructure to ensure they can concentrate on their core businesses.
 
Having a complete IT department or sometimes a full time IT employee is not a viable solution for most SMBs. Fortunately, there is an emerging and growing service known as "Managed Service" can ease the headache of SMBs. Managed Services let companies to take advantage of this strategy of optimizing what they have and what they can have.
 
As a reputable provider in the field, ICG has selected a case to share with our readers.

Our client's company background:

Our valued client was established in 2001 as a small wholesale wine company providing services that a retail shop can offer primarily to private clients, but at much more favorable prices. Their selection covers more than 5000 items. Their core business is wine business and now they outsource their non-core business to ICG, that is their IT Department.

Our valued client replaced their previous outsoucing provider with ICG now to gain an improved managed service and proactive PC and Server Management.  Outsourcing IT support can be a win/win for many SMBs. If the clients choose a right provider, they can enjoy superior technical expertise and 24/7 + 365 days availability at approximately the same cost as (or even less than) a full-time resources.  This certainly can lower their costs and increase productivity for greater payback on your IT investments.

 

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