Introduction

Financial institutions are undergoing significant changes since they strive to increase their competitive power globally. Structure of banking and financial industry is changing dramatically due to the impact of technological advancement and changing customers' consumption pattern. This enables the emergence of decentralized self-contained systems in both global and local data centers.
Technology also minimizes the barriers for entering the financial market when institutions deliver wider range of services to customers. Here a highly reliable network becomes the most critical asset which serves the main communication channel for information flow and exchange.

Challenges

While maintaining the stability and availability of a networking environment is critical, it is not uncommon to observe that there is insufficient and ineffective management on network infrastructures and data management for many financial institutions. Data management includes data storage capacity, data backup strategy and data recovery strategy. Under some circumstances, inappropriate networking facilities and implementation strategy are not fully applicable to the actual business environment.

How can ICG Help?

n order to apply the most appropriate IT infrastructure framework, IT outsourcing services offered by ICG can take a major role. IT environment assessment is conducted to point out the main inefficiencies and ineffectiveness. While the gap is recognized, ICG helps offering consultation on further enhancement and improvement means. ICG also provides support and maintenance services whenever clients have technical problems. It thus creates a win-win situation.

Bank and Investments

Banks and investments are the major elements in finance and banking industry. To effectively transact and place investments via banks, a highly reliable and secured transaction system is a must.

One of the largest banks in the world owning around 20 branch offices in Hong Kong seeks the IT services offered by ICG concerning the development of demonstration platforms of her dedicated application for online brokerage.

• Online System and Internet System Maintenance
  
• User profile, right assignation and administration
  
• Internet connection stability maintenance
  
• Anti-virus administration
  
• Network security protection and administration

Global Fund House

Banks and investments are the major elements in finance and banking industry. To effectively transact and place investments via banks, a highly reliable and secured transaction system is a must.

One of the global fund houses with a regional headquarters in Hong Kong consumes the IT services provided by ICG regarding on the management of IT infrastructures.

• Act as communication infrastructures provider
  
• Server system maintenance
  
• Anti-virus administration
  
• Network security protection and administration

 

What did they achieve:

• First class methodology in consultancy
  
• Internal acceptance of new technology
  
• Smooth Rollout
  
• IT knowledge transfer