1. Key Benefits and Features

• 99.7% Service Level Agreements: Services are backed with a guaranteed 99.7% platform availability service level agreement, ensuring reliability for business critical processes and corporate communications
  
  
• Local Time-Stamp: ICG guarantees correctly time-stamped messages, using the local time zone of the subscriber for accurate use on the recipient end
  
  
• High Message Throughput: Message throughput of 5 message/sec and up
  
  
• Customized Sender-ID: Users can change the Sender-ID headers to an alphanumeric header up to 11 characters long for instant branding for each SMS sent
  
  
• Delivery Reports: Delivery status reporting for each SMS sent
  
  
• Unicode Support: Support Unicode formats for deployment in multilingual environments
  
  
• 24/7 Support: Engineers' 24 hours per day, 7 days per week support
  
  
  

2. Additional Features

• Two-way Messaging: can setup automated responses and notifications
  
• Auto Triggering: easy to integrate SMS and enterprise's back-end infrastructure, software and server systems via HTTP/S, XKL and SMPP
  
  

3. Wide Cross-Carrier Network Coverage

• ICG Messaging Network insures timely and accurate message delivery, connecting directly to operators in Hong Kong, China, Taiwan, Macau and Asia
  
  
• Centrally hosted network helps customers deploy high-quality enterprise services without the burden of building proprietary networks, direct connections, and business relationships with multiple carriers
  
  
• Inter-carrier messaging that is device- and carrier-agnostic and supports virtually all popular mobile protocols including GSM, CDMA, TDMA, PCS and 3G

SMS Marketing Leaflet